The value of digital transformation was realized when the pandemic caused worldwide disruption. Digital channels became the means to negate the repercussions of the unanticipated financial pressure for businesses. With the increased need for exceptional customer service, digital enablement has become a critical requirement. Digitalization has provided a definitive roadmap for enhancing customer bases, following a data-driven approach using analytics. Analytics-based services assist businesses in determining the demands of their target customer base and delivering tailored experiences, as well as managing inventory and the supply chain, resulting in an enhanced customer experience.
Due to mobility restrictions, supply chains were put under a lot of strain in 2020. At this juncture, an emphasis on logistics became essential. Companies began focusing more on building strong supply chain networks, as well as leveraging automation, analytics, and artificial intelligence. Consequently, AI has successfully supplemented advanced technologies such as automation, IoT, data analytics, robotics, cloud, and chatbots across a wide range of application areas, including AIOps, governance, compliance, customer experience, operations, decision making, and forecasting, and this trend is expected to continue in the coming years. As a result of the growing focus on developing linked services across industries, the need for IoT edge devices has increased, resulting in a more significant focus on offering 5G services to end consumers.
At this juncture, there is a wide variety of new online business models that complement the existing business models. To help companies navigate through the best-of-breed solution providers, CIO Applications Europe has compiled a list of the leading players in the field. This edition also offers a combination of thought leadership insights from subject-matter experts with real-life stories on fostering robust partnerships among C-Suite executives, decision-makers, and CIOs. We hope this edition will provide you with the right guidance in choosing the digital transformation solution providers and service companies that fit your requirements.
We present to you "Top 5 Digital Transformation Solution Providers in UK - 2021".